Bad service I fear allot of good reviews on TRUSTPILOT might be fake.. My wife's review removed and was genuine.. First time user of site and not technical. Thought I did everything right but they put CLAUDIA on my card. Now if you edit this Christmas card template it makes you (cant buy it without changing) the images but it doesn't let you know you need to get rid of the Claudia from the pre designed card. Massive floor in the system. With the money this company has it is actually hard to believe that you can buy it and it gets printed without asking. Especially when you put the recipients name on everything else on the correspondence. It is crazy!!! Maybe if your wife is called Jane you want it to say Merry Christmas CLAUDIA ? ( Come on guys ). My wife receiving the card with the wrong name on did not go down well. I ended up having to explain and show her on FB I had no friends called Claudia. Was a hell of a day an actual nightmare. It was supposed to help our relationship and offer some romance and thought. It did the REVERSE! When reaching out to the Moonpig support team I got the harshest reply was awful. Was basically tough luck. The card itself was the most expensive they did. I was cut off from the support people they didn't want to know. It was at this point I got my friends and family to help review as they didn't care. Then I managed to get hold of someone and he was nice. Showed him screen shots of the website problem. He then offered me £15 to replace it and prove to my wife it was a genuine mistake. He never applied the credit and was cut off. I am skint and there is no time for me to buy something else now. This is hours of complaining and trying to get hold of someone all day it took me hours. I know this review will get removed some how but I have dug deep and will make sure I keep reviewing of a terrible experience & I hope if other people have had this same issue we can club together and make sure this company is taken down. It's time for another company to get set up and hit this place with better service.