Would give no stars if I could! Ordered a card a gift (wooden toy) for my 2yr old great niece, it never arrived on her birthday, I had ordered well in advance. Her mum contacted me to tell it never arrived. Was told when I contacted them that gift was out of stock (nobody contacted me to tell me this) I was then asked if I wanted them to still send card!! They never even sent the card! This was 3 days after her birthday! I had also ordered at same time a card and gift for my husband for Valentine’s Day. It was supposed to be arriving on 13th (tomorrow) so I checked this morning and it says still printing? I contacted them again and was told there was a prob in printing and they would get it out today so it probably won’t arrive on time :-(
I think what actually happened was the order was overlooked? Never never again will I order from Moonpig!
3 years ago
Moonpig.com has a
1.5
average rating
from
1,206
reviews
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