Ordered two cards for my mothers birthday, neither arrived. “Customer service” is insulting to say the least, especially when they do insult you. The site “saves” the personalized cards until you return to edit them and they have vanished! Delivery is a big issue, in the past, parts of orders have arrived at different times of the day... or night, not great when the party is over and order turns up late. Although late is better then never... which happened on this occasion ... good luck placing an order and enjoy the excitement of wondering if the order will turn up or not! Awful!