Ordered a birthday card and paid additional 85p for 1st class delivery (1-2 days as advertised). Received order confirmation but delivery date specified card would be delivered at least 3 days from order date for which there would not have been any additional cost anyway! Given that the recipient’s birthday was in 2 days time the card would have arrived a day late. Contacted customer service who stated expected time for delivery was 1-3 days….. so why state 1-2 days on the website? Totally useless!! Cancelled order and requested full refund. Would definitely not use again!!