Will never be returning to use their website again. My mother received wilted, dried out flowers, her box of chocolates were completely squashed, to make it worse her card and diffuser gift were delivered to someone else’s house. I spent over an hour that involved waiting in a queue for their crappy customer service live chat, just to be disconnected from it numerous times - despite the fact moonpig sent me a photo of the card and gift outside of the wrong house, they said because the Royal Mail has said it’s been delivered that they can’t refund me because they’ve provided evidence….i argued it’s not evidence of delivery but evidence of their mistake! I had to fight for a well deserved refund which I eventually was granted. If I’m honest hand written cards are far nicer to receive than the impersonal print out so it’s really not worth the money at all!