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Craig
Absolutely disgusting My mum is dying of cancer and Mother’s Day may be our last Making sure I would get my mums gift and card there on Time I ordered early so it would arrive before Mother’s Day After ordering I still received messages saying don’t forget Mother’s Day It didn’t arrive that Saturday as promised and payed for then Sunday I waited till 6pm and received an infuriating message saying sorry moon pig has let you down but don’t worry we will refund the postage. An absolute insult Here where it gets worse My family name is Delaney My mum receives the correct card But when opening her gift a mug with 4 personalised pictures of children and family members I consider to be private The mug has a picture of a foreign person saying to the best nan from ishmale And a mother and child on the front First data protection non existent Quality control no existent Customer services Still no reply Customer phone call ??????? BBC will be covering this once I expose this company TOTALLY UNACCEPTABLE BEHAVIOUR
2 years ago
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Moonpig.com has a 1.5 average rating from 1,206 reviews

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