Absolutely disgusting
My mum is dying of cancer and Mother’s Day may be our last
Making sure I would get my mums gift and card there on Time I ordered early so it would arrive before Mother’s Day
After ordering I still received messages saying don’t forget Mother’s Day
It didn’t arrive that Saturday as promised and payed for then Sunday I waited till 6pm and received an infuriating message saying sorry moon pig has let you down but don’t worry we will refund the postage. An absolute insult
Here where it gets worse
My family name is Delaney
My mum receives the correct card
But when opening her gift a mug with 4 personalised pictures of children and family members I consider to be private
The mug has a picture of a foreign person saying to the best nan from ishmale
And a mother and child on the front
First data protection non existent
Quality control no existent
Customer services Still no reply
Customer phone call ???????
BBC will be covering this once I expose this company
TOTALLY UNACCEPTABLE BEHAVIOUR
2 years ago
Moonpig.com has a
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