I would 100% NOT recommend Moonpig. Please use M&S or Next deliveries for flowers whose customer service is ranks above Moonpig. We placed an order of flowers and card - 5 days before delivery is due. We contacted less than 24 hrs after to change delivery address and Moonpig cannot accommodate this. We would ideally liked to have cancelled order but understand the goods are classed as ‘personalised’. Moonpig it’s not that you can’t change the delivery address it’s your policy not to! Beware of online businesses that DO NOT have phone numbers to speak with anyone, should have realised, given there is only an online chat option which is not sufficient in urgent circumstances. If you are experiencing a high demand, ensure you have enough advisors to cover peak times like Mother’s Day etc. Order: 230749P4K99. Fyi, Moonpig, DPD say you CAN change the delivery address but it needs to come from Moonpig as the contract is with you.