I ordered a card for my daughter's 30th on 9th June. I ordered in good time the previous Sunday. It hadn't arrived by the Wednesday or the Thursday so on the Friday I queried it. They weren't one bit bothered just said they would re-order, despite them saying they knew it wouldn't arrive in time for my daughter's special birthday. No offer of a refund, just a re-order, despite them failing their delivery promise. It is now the 13th June and the re-order still not arrived despite being promised first class delivery. Again on speaking to them just a re-order which allegedly will arrive in 1-3 days. They will not give me a refund despite the non appearance of the card twice, there is absolutely no goodwill from this company or empathy. I will never use them again and also will discourage others to