The online form didn't like the fact that l had correctly placed a space between the area code and my landline phone number. I re-entered the number without the space and confirmed the payment of £30.
My confirmation email showed that the flowers ordered for a Saturday delivery for a 70th birthday gift wouldn't arrive until the next business day (Monday) as the firm had cleared my preference when the firm rejected the space entered into the phone number field, re-setting it to the next business day. As the price for the next business day was the same as for a Saturday delivery, l did not notice this error until l had made the payment. How totally ridiculous is this - why change the delivery preference due to a space being added into the telephone number area!
I have contacted Moonpig but l don't expect any help as the message received back from Moonpig informed me that they 'are currently experiencing a high volume of emails and telephone calls but the hope to get back in touch soon.' I think that speaks for itself. I am not impressed.
5 years ago
Moonpig.com has a
1.5
average rating
from
1,206
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.