Just over a week ago my husband sent me some flowers via moonpig. And they had been squashed into a box far to small causing some if the flowers to be broken and the flower heads at the bottom of the box. The bunch was that squashed it petals were soggy and mashed up. Opening the bunch up to give them a little air and try to salvage some the stems were turning brown and some were even mouldy. The smell off them was awful. My husband has sent two emails to customer services over the last 9 days and heard nothing. There was even a leaflet stating how they are so keen on quality in the box. Discusting. Will not use again! Appaled by the lack of customer service and the state of the flowers sent out and if course the packing that was even close to the right size for the flowers. Just over a week ago my husband sent me some flowers via moonpig. And they had been squashed into a box far to small causing some if the flowers to be broken and the flower heads at the bottom of the box. The bunch was that squashed it petals were soggy and mashed up. Opening the bunch up to give them a little air and try to salvage some the stems were turning brown and some were even mouldy. The smell off them was awful. My husband has sent two emails to customer services over the last 9 days and heard nothing. There was even a leaflet stating how they are so keen on quality in the box. Discusting. Will not use again! Appaled by the lack of customer service and the state of the flowers sent out and if course the packing that was even close to the right size for the flowers.