Two stars may be abit harsh, but they could learn a thing or two by looking at Tesco. The only problem with Tesco's is that you'll find it very hard to get a slot nowadays. In fact since March I have only been able to get one slot. Hence moving to Morrisons. Unfortunately, only one of my numerous orders has been correct. There will always be something missing, maybe this is unavoidable but what isn't unavoidable is them shipping out all of the short or even out of date produce to their online shoppers. Bread two days out of date when it arrived, salad and other perishables are always short date. Most of these just end up in the bin unopened. In addition, you will be charged in advance of the picking being done, so you will pay for wrong or sometimes missing items, and then have to wait for a week to be reinbursed. Surely they can charge you according to the till receipt! The drivers are always friendly and will take back any items you don't want. I have now started sending back any items that have a ridiculously short life, by that I mean hours after receiving them or one day when it's bloody obvious that the items could not possibly be consumed in one day.