Please don't depend, or waste your time in contacting Morrisons Customer Services. Unfortunately, I can only presume the poor people on the end of the phone listening to complaints have their hands tied. I gave up in the end, my complaint about a humiliating experience at the Stone store went unresolved. Perhaps that's Morrisons strategy! Not particularly a good one if they lose customers because of it. It's no wonder many people prefer other supermarkets where they know if something goes wrong with a customer experience, they are listened to and things are put right. However, I do thank the many shop workers in all supermarkets and shops for putting their safety at risk for all their customers during this pandemic.