What has happened to your customer service?? What has happened to ringing your Head Office to complain or query something?? Surely they are not working from home nothing and getting paid big bucks ignoring your customers. Other companies have managed working from home and helping the customers. Just proves you really don't need these higher up people with fancy titles. During this pandemic your customer service team and management have been nothing but unhelpful, which is a disappointment and your in-store customer service has been really really bad, extremely bad. I hope Morrisons didn't use and abuse this pandemic to think about PROFITS and don't care about people ( I think you did, don't forget, people will always remember and never forget their treatment of you.)