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Anonanoyed
Have shopped with Morrisons for years. Since covid the stores became what can only be described as hostile. Some staff were really good but a lot were rude and unhelpful. The que and door gestapo made it awful to shop in store. So we opted for home delivery. Most deliveries were on time with polite helpful drivers, I was happy to comment on their polite and good sevice in the questionnairs they give after delivery, although the packers need retraining lots of squashed bread and broken cream pots. Started using the butcher for meat due to poor quality and short dates. But the last delivery we had the driver was beyond rude. I open the door to a "have you got covid?" It took me back a little at first before I thought how goddam rude. We have had probably hundreds of things delivered over the last year and no one had ever asked that. He then became rude and aggressive to the point I lost my temper and told him to clear off. The whole point we stopped shopping in store was to avoid the opressive covid treatment. Was not expecting that on my own doorstep. My partner went to the local store to complain which the manager appeared to be appologetic even giving us some flowers. We wondered wether to stop shopping with them even raising concerns they would cancell future orders. They assured us that wouldn't happen. Guess what, placed the next order and 2 days later we get an email saying they could not fulfil the order and were cancelling it never happened before. You couldn't make it up. What a bunch of contemtuous scumbags. They must think they are the only supermarket out there. Happy to shop somewhere else guys and we just withdrew substantial shares in this company so we have the last laugh.
3 years ago
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Morrisons has a 2.2 average rating from 1,990 reviews

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