Your Holloway Road Store is just plain awful, the worst shop ever, shelves are empty for weeks on end, stock in wrong place with wrong pricing. Store opens at 7 o'clock in morning but no fresh bread or croissants are ever put out at this time more like 9 o'clock. When it's raining their is buckets in the middle of the aisles to catch the rain, this has been going on for years. When promotions don't come up on the till or offers the cashier has to call someone and both the cashier and the supervisor haven't a clue between them and try to make you feel that they have been hard done by and are often rude ( why are these people employed if they are rude to customers and by the looks of it don't want to be their) The place is so badly run down hence the roof, you have had years to fix it, that the store is a health hazard and very dangerous, I think it's time to shut this store down and rebuild it and make it safe before you get sued for someone having a nasty accident, and as for your bakery well, what a waste of time, money, space and manpower.