To the people who work in Head Office and higher, open your eyes and it's time to over haul your management and staff, seriously they just can't be bothered working or doing their job and like to just huddle in a group gossiping or doing their own personal shopping while working, what ever staff you have right now need replacing, they are very bad, and what is the point of checkouts when they are hardly open, if you going to be self checkout only then do it because the staff you have on checkouts now a few are very nice and polite but the rest are really miserable and plain rude. GET RID and Bring in NEW PEOPLE and watch your company get back on track.