I always shop at Morrisons: I've been going there for years. The 1 Star rating is not about the store itself but about the customer service I receive at the checkout. It only happens at the checkout. I have encountered two particular female workers at the checkout and each time I am greeted with barely concealed ignorance, even though I know for a fact that I have never caused either of these female employees any problems (I'm always polite and respectful to staff) But regarding these two, they both have been downright rude to me, it has left me speechless. Both are mature ladies. From the very start, one of them literally refused to speak to me at all (I've encountered her three times now) She completely ignores me when I say 'Hello'/ she never asks if I need hand with packing/ she doesn't bother to ask if I have a Morrisons More Card/ she hands me my receipt with her head turned the other way and she refuses to open her mouth until I leave and then the next customer comes along and suddenly she becomes animated and chatty: 'Hello there, how are you? Do you need a hand?' It seems that saying a simple 'Bye' to me is too much trouble for her. I have encountered many racist attitudes towards me in the past and present and it doesn't make me feel any better when I'm treated with contempt (I am Asian, not a parasite) and I never fail to notice she is as friendly as can be when the (white customer/s) before or behind me approach her. Believe me, I am not being paranoid or making any excuses: I just KNOW when someone is being racist towards me and this woman is one of them. And NO, I never play the race card in life: I detest people who do but I have enough experience to know when I come across such people: they find it almost impossible to hide their contempt for you. You see it on their faces, its either the dirty looks they give or their refusal to make any eye contact (such a simple gesture) or to acknowledge you. The other woman completely dismissed me when I asked her something, she PRETENDED she couldn't understand a single word I had said as an excuse not to be helpful, as if I were a stupid Asian woman. Her hearing is perfect before you suggest she has a hearing problem, as she had no difficulty understanding the couple behind me when they spoke to her. Trust me: I am not a troublemaker and never have been but it spoils my shopping trip when I am seen to by these two workers, so from now on I will make the effort to avoid these women and find a checkout where it's not too much trouble for a member of staff to be polite. Kindness really does a long way. When I got upset, my mum told me to just ignore them and forget about it and not to let it bother me. Easier said than done. That's why I felt compelled to write a review for the first time. Other than that, I want to point out that I really like Morrisons, I love the food and will continue to be a loyal customer, so long as I don't bump into those two anymore. As for the rest of the staff at Morrisons, they are lovely and so helpful (they and the store get a 4 star rating) I'm sorry I had to give one star (but it only applies to the women mentioned and not to Morrisons as a whole) So lastly, let me just say thanks so much to the above mentioned ladies for making me feel like I'm not welcome and lowering my self-esteem: good on you/ high fives/ fist pumps/ PG Tips for your celebratory drinks. By the way, if for any reason, someone (such as a rude customer, unlike myself) is nasty and upsets either of you, maybe you'll realise just how hurtful it is when someone is unpleasant, through no fault of your own. Remember that feeling. Mind you, do either of you have the right to complain when you casually treat people of another race the same way? I think not.