I'll start by praising the delivery drivers. They are always friendly, helpful, and on time, but then again they work for Ocado. One of the drivers told me that they do three-month rotations working for Morrisons. The stock at the delivery centre has gone to the dogs - they have got absolutely nothing in stock, so it is a case of going somewhere else for it which defeats the point of having the shopping delivered or accepting Morrison's substitutions which is a pet hate of mine.
I found an email address for David Potts, Morrisons CEO, and contacted him about adding a No Substitutions tick box on the account but he got one of his lackeys to reply to me blathering on about how basically Morrisons knew best what their customers wanted. Er, no you don't.
As for the local store, well let's start with the fact that for about the last seven years there has been a homeless bloke parked less than three feet from the front door of the store. Instead of shifting him from his perch on what is private land, the staff at Morrisons bring him food and drink and bloody well encourage him to stay!!
The stock levels here are as bad as the delivery service. If you go into Aldi in Manchester City Centre at 8 am the shelves and fridges/freezers are fully stocked, which is amazing as I haven't a clue how they get an articulated lorry near that store. At Morrisons in Chorlton at 8 am there is sod all on the shelves and no sign of anyone replenishing them.
I realise we are in a period of high inflation but since Morrisons were bought out by Clayton, Dubilier and Rice the price of everything has rocketed. Last week four baked potatoes went up from £2.50 to £3.29!! This morning Kenco coffee has remained the same price but the size of the packet has shrunk by 20%. I have read in a few newspapers that C,D & R are selling off the food manufacturing/processing plants and leasing them back. The way the delivery service is going it wouldn't surprise me if that went as well. Chances are the whole thing will be a rinse and return ASAP.
The staff in the Chorlton store are generally useless. There are a few decent staff but most are found doing sod all or as little as possible, believing it is beneath them to do any work.
The good news is that Lidl has just revealed plans to build a store 5 minutes up the road from me, so hopefully, I won't have to put up with this much longer.
2 years ago
Morrisons has a
2.2
average rating
from
1,990
reviews
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