I have used this service since it inception several years ago and it was always excellent with good quality goods which are value for money. Unfortunately this has not been so for the last few months with more and more of my regular purchases disappearing off the website. I was therefore extremely disappointed yesterday to visit the store and find these items freely available. A phone call to Morrisons customer service informed me that online shopping effectively has a lower priority than the shop as when the stock allocated to it runs out it is not taken off the shelf, but from the unavailability I have experienced some items appear to be only allocated to the store. I feel that I pay my delivery pass in order to be a second class customer. I would therefore recommend not to use Morrisons for online shopping until they sort out this problem.