If I had any other supermarket near me I would use them instead of The Watford Morrisons Ascot rd. Shame really as I would love to be able to support a British company. They are constantly running out of simple items that you actually need on a day to day basis but have plenty of stock of sweets and chocolate party accessories and other non essential items that are very easy to order anywhere online. Most of the time they have 20 bags of a cat litter that does not sell as well always on the shelf ( I put a small black pen mark on one of the ones they have loads of and it was still there 3 days later) but the ones that do sell are nearly always out of stock! This must be due to them only getting a few bags at a time I suppose so correct stock management is not being followed ? it is also hit and miss as to whether they will actually have the items you want on a weekly shop you need to have 3 or 4 back up choices for every item you want however this is not the reason for the bad review. The reason behind this review is 4 times in last 3 months now and quite a few times throughout last year I have gone in to take advantage of some offers especially for My Morrisons card holders only to find it has not given the offer at the till two recent examples of this are the Regina Blitz All Purpose Kitchen Towel they had big signs everywhere shouting about the cheaper price for Morrisons card holders yet when it went through the till it was at the regular price and Today 24th Jan 2023 the same happened with pampers on a my Morrisons deal this is just the last two things that haven't gone through at discounted price. I have had others however as I only get a 20 - 30 minute break in a day so have previously left it as I don't get time to go to customer service and the staff there seem to be totally uninterested when you tell them. Today was with the pampers and this amounted to £7 difference so I said to one lady at the self service tills " this hasn't gone through at the my Morrison offer"! she looked at me and said 2the offer must have finished!" I explained there Is a sign saying the price of £7.49 a pack to my Morrison card holders she then said if you don't want them I will take them off for you ( er Nappies are not usually a thing you can just miss off) so I asked can you not just put it at the correct price she said "no you will have to pay for it then go to customer service"! So I did and they didn't have a clue either so basically spent my whole lunch break of 30 mins trying to sort a mess out that shouldn't have been a mess Ultimately I ended up with the pampers nappies at the price stated but feel if I didn't have the sign that i took off the shelf to the customer service I wouldn't have got anywhere. The management in Morrisons need to pull their fingers out of their a$$es and actually manage their stores like making sure current offers work etc You rarely see a manager on the shop floor which also says a lot most supermarkets have a great manager presence who can answer questions all you get in Morrisons is basically "COMPUTER SAYS NO!" Morrisons you need to sort it out