I was made to wait over 20 minutes in the queue simply because the client in front wanted to purchase a bottle of whiskey. The system is, you take a box to the cash desk and they call for someone to bring it from the store room. Only it doesn't work! As no one would seem to think it's their job. The cash desk (only one open) was blocked and not one member of staff showed the slightest interest. Complete disrespect for their customer's time. Not even the customer service desk was even the slightest bit interested, I can only assume it's an everyday occurrence. They won't be seeing me again in there, I have better things to do with my time! Wisbech