Half the items missing, I have a video of the delivery because the caretaker sent it to me from the CCTV as evidence. Called them twice, first time I was told I'd be called back but never was, second time told that they have opened the investigation and will get back to me but never did. Opened a "missing items" thingy on the website and got an email saying they will take 72 hours to investigate, which later simply vanished into nothing as I can't even access that area of the website anymore / it's just empty now and they ignored my reply via email. What the actual F***??? This has to be illegal. First and last time doing business with you c****.