I am a loyal customer to Morrison’s Wetherby. I bought two Sirlion joints - from the same cut. The meat was inedible, grey and tough. Even my teenage boys wouldn’t eat it! So I took it back to Morrison’s today the full joint. I asked for the store manager, who was BRIAN. He simply said put you name and number down and we will get it tested. Like I am happy about bringing s joint of beef back and have loads of time to do this! I had two Sunday family meals without any meat and had to even take the meat back to the store.
Brian did not even provide an apology, and made me feel like I was lying about the meat - he should have tried it, clearly this is stressed meat. I did not do my usual shop at Morrison’s today, so Brian you lost business there. I went to Andrews the butcher in Wetherby and Aldi in Wetherby. Probably cost the same amount. Morrison has lost a loyal customer and I will not be returning. It could have been different had the store manager approached the situation differently.
6 years ago
Morrisons has a
2.2
average rating
from
2,019
reviews
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