Online Delivery this morning was missing 5 essential food items leaving me more or less with only cans and drinks. The driver said call the office they will compensate you.
Customer service offered nothing. I eventually asked to speak to a manager and was finally, after a lot of complaining, offered a 1 time only delivery voucher.
No compensation for poor service means no incentive for the company to improve. I cancelled my Christmas order and am taking my custom elsewhere.
5 years ago
Morrisons has a
2.2
average rating
from
1,990
reviews
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