It was my first time ordering Morrisons shopping online, I spent £147.00 I received my delivery this morning and I was missing 18 items from my order. Also, a number of my “ fresh items “ had a used by date of tomorrow, so unless we use all of the items today, they will be going in the bin tomorrow. I paid £147.00 and actually only received £123 worth, called customer service immediately to report, got apology and been told that the driver would not be able to come back with the box the driver left behind. As a gesture and apology she would send me a voucher which I’ve just received on my email, a massive £5 for my troubles, hardly worth using a diesel for my car to spend it. I would like to point out I’m not short of money and not looking for financial reward but however I did expect a better customer experience than that. The customer service lady admitted that the driver had probably left one of our boxes behind, oh well I’m off to Tesco now to get the items Morrisons didn’t bring me. Poor show Morrisons!
5 years ago
Morrisons has a
2.2
average rating
from
1,990
reviews
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