I had to send for a new morrisons more card as my mum lost mine. I have waited over ten weeks for a new card which finally came in the post this morning. I took all my receipts down to the shop to get my points put on the card, after I had been told to keep my receipts as they would all be put on the card. Over half the receipts couldn’t be put on the card. When I voiced my objection the attitude of the customer service personnel was terrible. I said it wasn’t my fault that they had took so long to send me out a new card, this after phoning them numerous times. One of the people grabbed a handful of my receipts and was waving them about shouting to the other person “are you telling me I’ve got to put all these in separately” . I had a similar incident a few weeks ago when I tried to order food for a buffet, and I got eye rolling, tutting and head shaking. I will never shop at morrisons again. Absolutely disgraceful. Blyth Northumberland
5 years ago
Morrisons has a
2.2
average rating
from
1,990
reviews
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