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David Stamps
Morrisons Rubery Birmingham. Never have I found it necessary to complain about so many rude and incompetent shop staff, that I found at this Morrisons store. And complaining to store managers who take all my complaints as are not to be serious enough to pursue, as my complaints have to be repeated so often. Done my shopping in there recently (June 2019) We went into their instore, cafe One of my part of 3 went back into the store to buy something as an after though. She returned to the cafe table with a few bits of shopping clutched in her arms, she had a bag but decided to put shopping into the bag when inside the cafe, up to her really. Then soon after their rube security guard came up to us all and said to her (my friend)... Staff enquiry, (how odd) Q... did you have your own bag? She paid for her bag at checkout. My frend was distressed. I butted in, is there an allegation of theft here? If not then go away and leave us in peace to enjoy our cafe brought drinks. Security guard seemed to disapprove of me intervening. He had by now caused us all distress and humiliation, showed us up in front of all other customers. I went to customers services to complain, security guard followed me and my friend, he became very abusive we felt, refering to me as a W***** and a P****. he later denied this and reversed thre matter and blamed me! How odd, it apperas he had a staff witness, but my witness was ignored as irrelevant. It got worse though. No further comments at this time. Disgraceful conduct indeed.
5 years ago
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Morrisons has a 2.2 average rating from 2,004 reviews

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