I would give Morrisons the accolade of being the worst supermarket by far, for the following reasons: Customer service none of the people I have spoken to apart from one had any idea what customer service is!! The CEO and the Chairman of the company didn’t even have the courtesy to answer my emails or acknowledge my read receipts. Although I did get a phone call from the so-called customer service, even though I stressed I did not want anybody from that department to phone me. After that phone call I heard nothing which was not at all surprising. Coming to the complaint which other supermarkets, apart from Morrisons, would have done something at the very least, considering my complaint!! Complaint: I purchased a bag of watercress and I found a lizard in the bag still alive this was only noticed when we had consumed virtually all of the water cress. These reptiles carry a lot of bacteria and the attitude of Morrisons is totally disgusting. They really couldn’t give a damn about the customer!!