My eldest daughter is registered blind with very low vision and heaps of other problems. She had such a humiliating and disturbing experience at your store at Ince, Wigan today 29.08.19 at 6.30pm. She lives locally and was purchasing a couple of ready meals and custard tarts. The security guard all but stalked her around the store and when she left the self scan area after purchasing her shopping he stopped her inside the store, was belligerent and accused her of not paying for her shopping. She was distraught and humiliated and showed him her receipt and made her unpack her shopping while other shoppers looked on. No apologies, nothing This has left my daughter who has fought discrimination all her life, she has made me proud with her independence. Yet your security guard in your store was allowed to get away with this behaviour and destroyed all the confidence she has built up. Btw she volunteers 1 day a week at a local NHS hospital and has an enhanced dbs, I wonder while he was busy humiliating my daughter how many shoplifters were missed. Utterly disappointing and disturbing for a supermarket chain to allow this behaviour in this day and age. I think I know the reason, she adopts a certain head posture to make the most of her vision and this made her look different. Terrible. I've spent my life in customer services and even I am utterly shocked this was allowed to happen. Have staff no awareness of disabilities. Beggars belief. Bad news travels faster than good and I will use all social media outlets to highlight this outrage.