Morrisons Reading is the worst place to shop the staff are extremely miserable and very rude, the party shop is closed more than it's open as is the flower wrapping service if the staff is not available then the service should not be open, yesterday I went to get balloons for my daughters birthday to be told by a very rude member of staff that she was not serving anyone else her shift was finished she also informed the lady in front of me that she would not inflate the latex balloons the customer wanted because she has arthritis in her hand, I went and found a manager who got someone else to inflate my balloons, unfortunately a lot of the staff here are rude maybe customer service training should be done and mystery shoppers sent in