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K Wall
I’ve used all the online shopping apps and was silly enough to trust Morrison’s the one time I couldn’t go out and get shopping if the order didn’t turn up. I received an email the night before saying my payment was rejected; I checked my balance and there was enough? I couldn’t rebook the shopping online until two days time and couldn’t speak to an adviser until the morning. He explained that it wasn’t Morrison’s fault but when it’s a new payment card they regularly get banks asking to check it’s not a fraudulent payment. I said how do Morrison’s allow you to sign it off if they don’t do it online at the time because my shopping was just cancelled. Tesco and Sainsbury’s would ring you so you can still get your shopping. He just said there’s no way of Morrison’s doing this so if you ever get a payment/card security check on the account they just cancel the order!! Won’t be relying on them again. I’m stuck without shopping after surgery and have to wait until tomorrow for a different company to deliver me some shopping!!
4 years ago
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Morrisons has a 2.2 average rating from 1,990 reviews

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