We went to Morrison Spalding on Saturday 27th June. We haven’t been shopping for 3 months and was shocked by the way one of the staff was treating customers. Her name was sue, she had her hair tied back and wore glasses
She was stood by the tills waving an arrow pointing to which till we all should go to. She was extremely rude and abrupt, speaking to customers with totally disrespect. We scurried over the the till she demanded we go to.
The lady who was on the till looked embarrassed. I then looked up to see her waving her arrow again frantically at customers saying “are you idiots , can’t you read”. I heard and so did the lady on the till who again looked very embarrassed. If that wasn’t enough another member of staff went over to her and she said “for fu** sake, honestly!” Then they both laughed.
I was absolutely disgusted. Again not only did we hear this but so did the lady on the till, who apologised.
The whole experience is hard enough on everyone. But surely customer service should still be playing a part in the service provided. Extremely disappointing, definitely won’t be going back.
4 years ago
Morrisons has a
2.2
average rating
from
1,990
reviews
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