I used Morrisons home delivery for the first time today. I have been living at the same address for 16 years and no other supermarket delivery company has had any difficulty finding me, mostly Ocado who are great. It took the driver three phone calls to locate me and then I had to go outside in the road to look for him. I don't know where his head was but I had to wave and shout before he saw me. He walked up, put the bags in the middle of the road and then walked away, no apology, nothing. I laughed because it was so unbelievable. When I unpacked the groceries 2 eggs were broken and they had given me a replacement which I did not want. I sent Morrisons an email to which I received a reply informing me that they would refer back to me in 5 to 7 days! Furthermore, they had taken payment from my card yesterday which I am not sure is legal but every other home delivery supermarket take payment after the delivery has been made.