Absolutely shocking service from Morrisons Online delivery today. I ordered several fresh meat products - ALL of which were less than 48 hours in date, some 24 hours and one TOTALLY OUT OF DATE (sausages!) - are they trying to kill me? - Shopping arrived all shoved tightly into 'falling apart' flimsy bags all just thrown in - a five year old could have done a better job. The driver arrived in an unidentifiable white van dressed in a pair of jeans (a bit of a shock, but to be honest, the least of my worries considering the state of my shopping. I had several substitutions which were not pointed out to me - my shopping was simply dumped in the middle of my garden path and the driver sped off. I know we are in the age of covid, but my tesco delivery drivers stands at my gate a good two metres away and has the coutesy to say hello and explain any problems. Totally unacceptable. I have complained through their cumbersome complaints system and am told I can expect a response in 5 to 7 days. Appalling. Never again.
4 years ago
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