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L Bramley
On Thursday afternoon I made my weekly visit to Morrisons at Grays Essex where I usually spend on average 50 pounds and it was an unpleasant experience! There were no baskets at the main entrance so I had to walk to the till area to pick one up, at the till area there are no cleaning products to clean the basket, not Covid safe! I then had to return to where the entrance is as I wanted to purchase something from the fish counter, again not particularly Covid safe as I had to walk to an area of the store and back just for the basket, unnecessary time spent in an enclosed environment! At the fish counter a member of staff was replenishing the fresh fish display and was ignoring myself and another customer, but was able to talk to another member of staff! At this point I would have left the store but there were certain items that I really wanted to purchase so I made my feelings clear at the customer service desk and was told this would be passed onto the store manager, who knows if it was or not! I continued with my shopping and then queued to pay, avoiding the self service area as there were customers without face coverings and the area does not allow for adequate social distancing. I was told I could go to a till and to my horror the member of staff was not wearing a face covering! I spoke to the member of staff who told me to go to that till and several excuses were made on behalf of the staff member and then the cashier was asked if he had a face covering, which he did and put it on, upon request. If I had not mentioned this how many hours would this employee have worked and potentially been infecting customers and their work colleagues? It is situations like these that are going to bring our country to its knees once again. Never mind what Boris says, we can learn a lot from countries like Italy and Germany! Morrisons must start insuring that it provides a Covid safe environment for all !!! or I will no longer be shopping there or anyone else that is keen to avoid catching Covid 19.
4 years ago
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Morrisons has a 2.2 average rating from 1,990 reviews

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