Mothercare India pathetic return pick up service, I ordered online a hygiene (sanitary pad) product and the product delivered was tampered. Packet was torn and top of it was cello taped. Product was old stock covered in dust and black sticky gums. I raised request for return on 24th May and still no one came to pick up nor a return date is scheduled. They keep say 10-15 working it will take to pick up with an excuse of lockdown. I ended up writing email their customer support several times and called as well. Same robotic response ‘“we will look into this, apologies, can’t refund untill the item is picked up” Since mother care provided sanitary towels tampered and unused condition why is the need to you want to pick it up. Other platforms have discard the product n refund policy. It’s been 8 days already and no one from mother are bothered to help. Mothercare return and customer service are pathetic and you should just shut down online platform since they cannot manage it.