Mothercare Reviews

Name: Mothercare
Rating: 3.18

3.2 Rating 198 Reviews

53 %

of reviewers recommend Mothercare

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Metrics

3.2

Based on 198 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 60%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

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“I cannot express enough gratitude to Cyber Backers Consultants for their exceptional assistance in recovering my hard-earned money. In December, I found myself in a devastating situation after falling victim to fake crypto brokers who scammed me out of £78,540. I felt so hopeless But After extensive research and reading positive reviews, I decided to reach out to Cyber Backers Consultants. From the very first interaction, their team was professional, understanding, and highly knowledgeable about such scams. They guided me through the recovery process step by step, ensuring I understood what was happening at every stage. Their expertise in dealing with fraudulent schemes was evident as they worked tirelessly to trace the funds and hold the scammers accountable. Their communication was excellent, always keeping me informed about progress and offering reassurance during a very stressful time. To my amazement and relief, Cyber Backers Consultants successfully recovered the entire £78,540 that I thought was lost forever. This experience has taught me the importance of vigilance in financial dealings, and I owe it to Cyber Backers for restoring not just my funds but also my faith in resolving such issues and If you're in a similar situation, quickly contact Cyber Backers Consultants now. They are truly life-savers! Email: cyberbackersconsultant @ gmail. com”

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Posted 2 months ago

“I was scammed out of 80,700 Euros in an investment scheme, and I thought I’d never get my money back. Supreme Assets Recovery Agency came to my rescue and recovered my funds quickly and professionally. Their team was reliable, supportive, and kept me updated throughout the process. If you’ve been a victim of a scam broker, don’t hesitate to contact them at 𝘌𝘮𝘢𝘪𝘭: 𝘴𝘶𝘱𝘳𝘦𝘮𝘦𝘢𝘴𝘴𝘦𝘵𝟕 @ 𝘨𝘮𝘢𝘪𝘭 .𝘤𝘰𝘮 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩: +𝟒𝟒 𝟕𝟑-𝟖𝟖-𝟔𝟗-𝟕𝟗-𝟓𝟖. They are truly amazing!”

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Posted 3 months ago

“Εξαιρετικό προσωπικό, απόλυτα βοηθητικό σε ότι αφορα τις ανάγκες μας.Ειδικα η κυρία Δήμητρα πάντα με το χαμόγελο, προσχαρη κ πλήρως καταρτισμενη σε ο,τι κ αν την ρωτήσουμε. Ως πελατες εγω κ ο συζυγος μου ειμαστε πλήρως ικανοποιημενοι!!!”

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Posted 3 months ago

“Do a google search on Employment Tribunal Cases. Mothercare v Osborne You couldn’t make it up, Mothercare were found guilty at the Emoloyment Tribunal in November 2024 for Maternity Discrimination. Trying to sack/ make its employee redundant while she was on maternity leave. Appalling”

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Posted 4 months ago

“i ordered number of items from their website. I was hoping I will receive a single shipment but it seems they deliver each item separately. Even the returns policy for each item is different. There is a different date and time that every item will be delivered. I have not seen a system as stupid as that. It's absolutely rubbish. The customer care is very unhelpful.”

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Posted 5 months ago

“Mothercare is my go to brand when it comes to any new born baby shopping or gifting purposes. And Today I met an excellent person named RAJAT at the mother care store at palladium mall in bombay and he was not only thorough with his knowledge of this sector and explained me everything with full attention but he also helped me with holding my big package upto my car in between the rains. I was both happy with this gesture and he set a great memory of good service in my mind. Good service really goes a long way!”

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Posted 8 months ago

“Customer service very helpful with Team good visit today.Connie”

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Posted 1 year ago

“Absolutely a joke, placed order and paid, 4 days later is not ready for pickup, going to a birthday without a gift, management nowhere to be found, only promises by Jawher- who I was never able to reach back, such a disgrace of company mocking their customers and their money, a joke of management”

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Posted 1 year ago

“Very Happy to shop in mother care Al Ain Mall”

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Posted 1 year ago

“Good sale now”

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Posted 1 year ago

“Very very happy with the service and quality of the product.”

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Posted 1 year ago

“Diaper for worst quality. It is not soft at all and also very dry. It is very thick and heavy when it is wet. I will never recommend anyone this Mothercare diaper”

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Posted 1 year ago

“This travel system is without doubt the worst purchase we’ve made for our baby. I asked boots customer services two questions regarding the car seat which are important for my baby’s safety, regarding the placement/ incline of the car seat as there is no indicator on it, which literally all modern car seats have these days, except this one! The response was ‘we don’t know’. Well you should know because it’s crucial that a baby is at the correct angle and that their chin doesn’t touch their chest, to protect against SIDS. Further down the line I asked if the grey insert can be removed as my baby is getting very squashed in there, she’s only 4 months and far from a big baby. Again the response was ‘we don’t know’. The icing on the cake came today when I asked if there was a warranty on the car seat as a part has broken. Yes there is a one year warranty I was told. But no parts! I have to return the WHOLE travel system to store, wait for it to be delivered back to the warehouse, then wait for a replacement to be delivered back. So that’s almost a week I’d be without items as crucial as a pram and a car seat. I asked if next day delivery would be possible and got a simple ‘no’. Oh and it depends on stock too! So I could return the travel system, they could discover that there’s no stock available to send me a replacement, and then I’d be left with no pram or car seat indefinitely! I will never buy anything for my baby from here again as the customer service is non existent!”

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Posted 1 year ago

“Dont buy from their online store. They will not process order. Holding our money for so long.”

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Posted 1 year ago

“Fast respond and help from the sales associates”

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Posted 1 year ago

“I am a regular customer of Mothercare in GCC and I have recommended Mothercare for many families in my connections due to the very good customer service and quality of the products. But when it comes to Mothercare India, I am totally upset with the services they are providing to the customers. I will mention the reason for my feedback. 1.I had purchased a diaper for my kid on 14th March 2023 (Order ID 1559200) and Until now it has not been delivered to me, When I contacted customer service last week, the guy informed me that the stuff will be delivered maximum by 23rd of this month. And today, 27th March 2023, when I contacted the customer service again, they are saying again it will take 72 hrs to deliver. This is not the first time mothercare India handled the orders carelessly and delayed the delivery without any reasons.”

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Posted 2 years ago

“The pram we were gifted, that costs hundreds of pounds has broken (won't fold down) and they can't offer to fix it after a year of having the pram. There isn't even an option to pay for a repair, so that means hundreds of pounds down the drain.”

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Posted 2 years ago

“Ordered a pair of adidas shoes . There is no way to contact Mothercare, Emails go without receiving responses. The courier company they choose are pathetic. It stayed at the delivery centre for 20 days. At the end after a wait of over a month after I should have received the product got a call from adidas asking whether I have received the product and then they put in for a refund. Much easier and less headache to stay with the Amazon’s and Flipkarts of the world”

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Posted 2 years ago

“👍👍👍👍👍”

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Posted 2 years ago

“I WENT WITH MY FAMILY AND KIDS TO 1 STORE. 1ST OF ALL ITEM IS NOT FULLY AVAILABLE, WHICH WAS MENTIONED BUY 1 GET 1, LATER ON I TOLD THEM TO CHECK IN OTHER BRANCH SO I CAN PICK UP FROM THERE, BECAUSE AS BY THEM INTERNAL STORE TRANSFERS THEY CANNOT DO.. THEN BY CALL WE CHECKED, IT WAS AVAILABLE ON OTHER STORE WITH SAME OFFER PRICE,. I WENT ALL THE WAY TO OTHER STORE WITH FAMILY AND KID, THEN THEY TOLD THIS OFFER IS NOT AVAILABLE. WE HAVE DIFFERENT CODE ETC.REALLY DISAPPOINTED.”

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Posted 2 years ago

Mothercare is rated 3.2 based on 198 reviews