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RASVEEN
I am a regular customer of Mothercare in GCC and I have recommended Mothercare for many families in my connections due to the very good customer service and quality of the products. But when it comes to Mothercare India, I am totally upset with the services they are providing to the customers. I will mention the reason for my feedback. 1.I had purchased a diaper for my kid on 14th March 2023 (Order ID 1559200) and Until now it has not been delivered to me, When I contacted customer service last week, the guy informed me that the stuff will be delivered maximum by 23rd of this month. And today, 27th March 2023, when I contacted the customer service again, they are saying again it will take 72 hrs to deliver. This is not the first time mothercare India handled the orders carelessly and delayed the delivery without any reasons.
1 year ago
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Mothercare has a 3.2 average rating from 194 reviews

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