I was given a gift of an imprints voucher from mothercare. When I received a second one I asked if I could exchange for store credit but was informed there is no exchange or refunds on these vouchers. Staff were very rude in the shop when I asked also. I rang head office and I was disappointed with their approach also. Very unfriendly and disorganised. Apart from this I have tried to order a part for my buggy and have been waiting over two months for the both managers of the store to call me. I’ve called into the store numerous times in order to inquire about it and they keep saying they will call but don’t. Rather unprofessional company if you ask me.