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Joao Rudge
Worst Experience Possible I purchase 2 lenses (Sony 28-70mm and Rokinon 24mm) in November 5th. In the same day I paid the order. Since then, they first told me that the incorrectly listed the Rokinon and didn´t have then in stock. I suggest a Samyang equal. They didn´t respond and the lens was later out of order also. I send five e-mails, with no answer, and then start to call to solve my problem. Last monday I spend one hour on the phone and accept to exchange the wrong lens for a Sony 50mm 1.8 that they had in stock with the promise that they would dispatch the lenses in the same day. Since then I been call everyday and everyday they say that the product will be dispatch but nothing happens. Since the start of this whole saga I send six e-mails and more than twenty calls. I'm now writing this while waiting to talk with a supervisor on the telephone (twenty minutes on hold until now). I just want what I pay for... Hope someone in MPB can end this torture for me.
3 years ago
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