Ordered a “like new” camera with a serious, obvious flaw. A dial wouldn’t turn. As soon as I got it I contacted them to return it. They would not answer emails, messages or phone calls. They had a ridiculous message on their voicemail blaming a snowstorm for not answering the phone. After multiple phone calls, messages and emails to their Brooklyn, German and English offices, and complaints to PayPal and my credit card company, they finally sent a return label. Awful customer service.
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