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Anonymous
I wish there was zero stars. This company has restrictions on their account with FedEx which prevents them (OR YOU) from being able to make any changes to your delivery at all. So unless you work from home DO NOT ORDER. You cannot change your delivery method or address or anything about getting your package to you. The customer service people do not know what’s going on and they will send you back-and-forth to Fedex with no solution. Cheaper used gear, but would have rather paid the $500 difference and ordered from B&H used. Alan is the only helpful service person at the company. The whole operation sounds like it’s being run out of someone’s basement. And no one answers the phone.
2 years ago
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mpb.com has a 4.1 average rating from 875 reviews

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