DO NOT SELL TO MPB, unless you are fine with waiting an unknown amount of time to get paid or get it returned! I understand delays, especially with the way things are currently. Many businesses are understaffed, and I do not fault the employees who have to deal with the lack of help. I also understand that unexpected issues arise. What I do not understand is a lack of clear communication, and not being held to your own estimates. In my case, I have been misled about exactly the amount of time I would be looking at in trying to sell my equipment to MPB. I have gone back to emails I received, and looked online again at the Sell page to see if perhaps I missed a clear indicator of the multiple weeks timeline I am being told it will take to get my equipment returned to me at this point. And I have realized that I did not indeed miss anything. My situation: I got my quote to sell on May 2nd. I accepted the quote, and had my equipment in the mail the same day. The email I received about my quote said the following: "Once we receive your package, we’ll work to inspect your kit and process your transaction within 2-3 business days." In my case this was not true at all. I got an email indicating that my equipment arrived at MPB on May 6th. That email contained the following: "Your equipment has arrived with us and is now being scheduled for checking as soon as possible, which will happen within 11 business days." I am not a math major, but there is quite a big difference between 2-3 and 11 days. Next, on May 9th, I received an email update indicating there was a delay, with a link to click to read about current delays. That link took me to a help article about selling status, and that article was indicating it take 13 days from arrival to process my equipment. So now, 2-3 days to 13 days. At this point I indicated I would like to cancel the sale, and just have my equipment returned to me. On May 18th I received an email indicating that even if I cancel, it will still take the same amount of time to get to my equipment, as it is in a queue. It would be "this time next week". So now, perhaps on May 25th my equipment will be sent back to me. This then means MPB got my equipment on May 6th, and will finally get to it on May 25th. With my math, that is 19 days. So 2-3 days to now 19 days. Again, I cannot say this strongly enough. DO NOT SELL to MPB unless you are fine with waiting an indeterminate amount of time to get your sale completed (if ever??). I am strongly considering filing a complaint with the BBB as well as the City of New York for fraud.