Brought a lens the marked as excellent condition, was well used at best! full off dust and scratches, no apologies for now having to return it and await forever for a refund, never using again they're dead to me, photographers cant work with lying companies like this that dont care, i bet they did'nt pay "excellent" rates to the person who sold it to them, no better than crack convertors. Update: look at their response, they didn't even read it write, they think I'm talking about a camera I've owned for 6months... Although it's a lens I received this morning.. they really don't care. Update. 5 days nobody's responded to my emails after I was promised a replacement, called twice and had to explain from scratch, keep getting told "oh I'll sort this for you n call you back" then they don't, told it takes 7 days for them to open the box n check my return.... Then they will give me a refund and then when that's cleared I can buy one they promise will be "like new" ... Such hassle, could of got one next day same price from 100 other places, now a week n I'm still lenseless and chasing emails n phone calls. Dealt with Jordan, Charlie and Gideon, all lied all promised different things.