They are a scam ... They are a scam .... got a camera from them 2024, battery should have been a genuine canon, was a third party battery that wasn't working properly. The agreed that i should have got a genuine canon, but didn't have one to exchange ... that was it !! They said that the battery was an "accessory" and not really part of the main kit. Genuine canon battery 150, third part 50 !! The only option they offered was to send the entire order back for a full refund. Not even an apology for trying to fob me off. Makes a mockery of all their guarantees and assurances. I would not trust them ever again.