Ridiculous service. They don't bother to send an email to customer if they have a question. That your delivery address and address where card is registered makes them not to send an email to you. When payment is verified by VISA there cannot be any misuse of the card. In result we needed new camera to this weekend special event which we aren't now getting. Very dissapointed to this service and that will result me spending now double of the money in local shop to be able to get some pictures from this bank holiday weekend trip. VERY UNPROFESSIONAL AND LAZY SERVICE. DOESN'T TAKE A LOT TO SEND EMAIL IF THERE IS A DOUBT. ARE THEY EVEN ALLOWED TO ASK REASON WHY DELIVERY ADDRESS AND BILLING ADDRESS ARE NOT SAME. THIS IS PRIVATE MATTER THAT ONLINE SHOP SHOULD NOT ASK!!!?