I am so disappointed with their customer service. I was by the teller to purchase some items. I have never been so embarassed before. I was going to buy on account. I gave her my card she proceeded to ask for my ID for no reason, I gave it to her anyways. She starts insinuating that my account is fraudulent and asking why is my balance zero. I explained why. She proceeded to call Jessica who I assume is her line manager. Jessica was so unkind to me, she didn't even great and how how she can assist. She immediately takes the word of the cashier and they both start talking loudly infont of other customers that my account is fraudulent and how long have I had it. Jessica instructed the cashier, I think her name is Ntombikayise, that she must report my card to customer service. Another staff member came and also joined in. All this happens infront of other customers, I was so embarrassed, they all accused me of fraud. And Jessica didn't even want to hear me explain. My Mr price account is fully paid that is why my balance is zero. And that is no reason to be judged as committing fraud. Those are serious allegations that they made, not to mention the embarrassment. This happed today 19/04/2024 at Mr Price pier 14, Gqeberha. I want something done about this or I will have to speak to my attorneys.