I went to Mrp Greenstone mall to purchase a phone for my son, we waited for about 10 minutes in the queue and when we finally got attended by the cashier, she said the phone is not available because they locked where they kept the phones, and she called another guy to confirm. I am not happy because there should a sign to alert customers that phones are sold at certain times because of security reasons, now the guy who had the keys offered to give me a phone on display or I must come tomorrow, all this happened at around 17:32 pm and the store closes at 18:00 pm. I decided to go to Edgar’s and was served with a smile and got better service. Mrp Greenstone, the customers service is bad and this is not the first time I have a bad experience.