Mr price Swakopmund - I'm really disappointed and unhappy about the service that I received I went to lay buy a few items in store but the laybye system was offline I asked one of the store stuff her name is Anna to keep my stuff for me till next day but when I came the next day the laybye system was still offline and my clothes were packed back on the floor because Anna was apparently off for the day so I got the clothes again and asked another store stuff her name is Sylvia to please keep my clothes for me and then she informed me that the laybye system will be offline till Monday and that was now Friday so I begged her literally to keep my clothes for me because I really do want them Monday morning I called the store first thing around 9:00 to inform Sylvia that I will be there to get the clothes today around 11:00 but I was informed by the staff who answered the telephone that Sylvia was off for the day I then asked the staff member to check if my clothes are there that I asked Sylvia to keep because I'm coming to buy them then she said she will have to check so I waited almost for an hour and called back again only to find out the things have been packed back again on the floor after a begged two different staff members literally to keep my stuff for me because I really want the the clothes I feel that this is really unacceptable and bad customer service because I have been shopping at Mr price for a lifetime.