I purchased online order on 20 August 2024, order number: 202720144023 up till today I haven't received anything. I've sent several (10+) mails and every time it is the same response, it will be followed up, but they never get back to me. I was at the local store where it should've been delivered, it's been delivered to a store 60 km from where I am situated. The waybill stated my local store, but it was delivered to different store. At the store they told me weekly, next week, but next week never comes. I phone the 0800... complain number, they kept me on hold for almost 60 minutes and then just hang up. I request that the order be cancelled, and I be refunded, they cannot do that???? This is terrible experience and after service is not there, only thing I can say is never ever do a purchase online. Ridiculous, unacceptable!!!!!